Terms and conditions

Terms and Conditions for Purchase
Pedersen Interaktiv, hereafter called You Matter, ensures simplicity, security, and no unpleasant surprises when making purchases. Below, you will find our complete terms of purchase.

Right of Withdrawal for Consumers and Courses with Announced Withdrawal Rights
For courses advertised with a 14-day open purchase (right of withdrawal), this withdrawal period applies from the date of purchase unless otherwise stated that it begins 14 days from the course start date. For digital content that is delivered immediately, the right of withdrawal ends once you have received access, If you wish to exercise your right of withdrawal, you must notify us before the withdrawal period expires. Refunds will be made within one week of the withdrawal date. Refunds are processed to the same account from which payment was made. Different withdrawal periods may apply if specified. If you do not provide notice within the withdrawal period, the right of withdrawal will expire, and no refund will be issued.
Please note that the Right of Withdrawal Act applies only to consumers and not to individuals who primarily act in the course of business. If you purchase our courses/packages aimed at developing business concepts or marketing, we consider that you are acting as part of business operations.

Right of Withdrawal for Business Customers: Courses, Consultations, and Membership Services
Our membership services, courses, and consultations sold to the business market do not include a right of withdrawal unless specified by the seller or included in the purchasing process. Any withdrawal period will only apply under the conditions provided during the purchase process or on the purchase page.

Guarantees
Any guarantees provided in connection with the purchase of a product can only be used if the guaranteed conditions are met, and written notice is given to us before the guarantee expires. To utilize any agreed guarantee, you must document that you have fulfilled your part of the agreement. If the guarantee is exercised, all access to the course portal and associated services will be stopped as a result of the refunded course fee.

Card Payment
We accept Visa and MasterCard through our partners PayPal, Stripe, and/or Simplero. All transactions are encrypted via SSL (Secure Sockets Layer) and are 100% secure. Card purchases are free of transaction fees. If agreed amounts/withdrawals are not authorized, and payment is not made, outstanding amounts will be forwarded for invoicing and collection.

Instalments and Payment Plans
A purchase made with a payment plan, whether agreed in writing or verbally, is binding and must be paid in full by the due date. If instalments are not paid within the agreed time, outstanding amounts will be forwarded for invoicing and collection.

Sales to Minors
If you are under 18 years old, you must have permission from a guardian to order from us.

Copyright
Copyright © belongs to You Matter and its respective partners. All rights are reserved. Copying, distributing, publishing, or modifying any material found on You Matter's websites and portals is strictly prohibited.

Terms of Use for Portal Content
You are purchasing access to the portal's content for the duration of the course period. You Matter's products are protected by copyright and are provided for personal, non-commercial use only.

You may not use the product or the materials available in the product in a way that infringes our rights or in any way not authorized by You Matter. You may not modify, copy, reproduce, publish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any materials from the product in any way or medium (including email or other electronic means). Duplication, sharing, or uploading of product files for sharing on websites is considered theft and will be prosecuted to the fullest extent permitted by law.

However, you may download and/or print one copy of specific pages from the website for personal, non-commercial use, provided that all copyright and other proprietary notices are retained.

You Matter offers individual course programs. Upon registration, you will receive a username and password, along with a membership profile for use during the course and within the private membership portal. If you wish to take the course with a business partner or collaborator, each individual must purchase the course separately. If you want an assistant or an entire group to participate in the course, a separate membership must be purchased for each participating member.

Confidentiality
We respect your privacy and insist that you respect the privacy of other course participants. This is a mutual agreement of confidentiality.
You are free to discuss your personal results from our courses and tasks, but all experiences, comments, and statements from other participants or the You Matter team must remain strictly confidential.

Security & Privacy
We use SSL (Secure Socket Layer), which means all orders are encrypted and therefore completely secure. You Matter guarantees that we will never share your personal information or email address with third parties unless there are special circumstances, such as a request from the police, the prosecutor's office, or similar authorities. You have the right to access the information we have registered about you, and if you believe it is incorrect or irrelevant, you can request a correction or removal from our customer register. In such cases, please contact customer service.

You can read more about this in our privacy policy: https://youmatter.simplero.com/page/413024

Limitations of Liability
You Matter and our partners disclaim all financial claims related to any of our websites, videos, newsletters, course portals, or other content. We have made every effort to ensure the content is of high quality. By purchasing this course, you acknowledge and agree that you are solely responsible for your progress and results from participating in the course. We do not offer any guarantees regarding income or outcomes. Your actions and results are entirely your responsibility and depend on personal factors, including your skills, knowledge, abilities, commitment, business acumen, network, and financial situation, among others.

Cancellation and Postponement
You Matter reserves the right to cancel or postpone the course due to circumstances beyond its control. If postponed, participants will be offered participation at a later date.

Limitation of Liability
By purchasing this product, you agree that you use the company's services at your own risk and that the program is an informational service. You release the company and its employees, its partners, and their employees from liability for any damages that may occur and for any claims that may arise in connection with agreements between the parties. You accept all potential risks, whether foreseeable or unforeseeable.

No Public Defamation
In the event of a dispute between you and the company, you agree that the sole avenue for resolving such a dispute will be direct communication between you and the company. You further agree that you will not engage in any behavior or communication with a third party, whether public or private, that could result in public defamation of the company.

Dispute Resolution
Any disputes that cannot be resolved through negotiations between the parties may be submitted to mediation or court.

Agreement
This agreement may not be transferred by either party.

Termination
By purchasing this product, you agree that You Matter may, at its discretion, terminate this agreement and restrict, suspend, or cancel the customer's participation in the program without refunding the course fee if the customer becomes disruptive to the company or other course participants. This also applies in the event of a violation of the terms.

Dispute Resolution
If the dispute is not resolved through negotiations between the parties, any disagreement or dispute related to this agreement may be referred to mediation or the courts.

Notice
Any notices of dispute provided by one party to the other may be delivered personally or by post, registered or certified with proof of receipt. Notices must be sent to the parties at the addresses listed below.

Force Majeure
If You Matter or its partners are prevented from delivering or making required redelivery—or if such delivery obligations become unreasonably burdensome due to labour disputes or any other circumstances beyond the parties' control, such as fire, war, mobilization or unforeseen military call-ups of comparable scope, requisition, confiscation, currency restrictions, riots, civil unrest, shortages of transport, general goods shortages, restrictions on power supply, or deficiencies in or delays of deliveries from subcontractors or manufacturers caused by such circumstances—You Matter is exempt from all other liability beyond refunding the purchase price of the defective goods in cases of complaints.

Adresses and Contact Persons for the Company:
Email: post@youmatter.academy
Address: Pedersen Interaktiv (You Matter), Krooddveien 9B, 4624 Kristiansand
Org. No.: 927 929 783

This agreement is governed by and interpreted in accordance with applicable Norwegian law.